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How Do I Politely Decline A Refund Request? [Solved]

No matter what means of communication you pick, you should be firm and polite. Use active language in your communication. Instead of saying “Your case has been investigated” and “The refund can’t be provided”, go for “I have carefully looked into your situation” and “We can’t issue a refund according to our policy”.21 Jul 2021

Refund Requests – What to Do About Them

Refund Requests

How to Successfully Decline Refunds by Email

If you sell things online, chances are you’re going to be asked for a

How To Deal With Customers Who Want A Refund

We hate when customers want